About
Annandale Community Transport Services (ACTS) is your local, friendly, community-focused transport provider. Since 1999, we’ve been here to make getting around Annandale & Eskdale easier, safer, and more accessible for everyone.
What began as the Annandale Transport Initiative has grown into a trusted registered charity and Company Limited by Guarantee, dedicated to supporting voluntary groups, community organisations, and individuals who need accessible and reliable transport they can count on.
Community Transport Provider
ACTS was born from a simple truth:
Not everyone can access transport when they need it — especially in rural areas.
Voluntary and community groups struggled with high costs, limited availability, and vehicles that didn’t meet the needs of older people or disabled passengers. ACTS stepped in to change that, ensuring everyone in Annandale & Eskdale has a way to get where they need to go.
Our Story
Community transport in the area has deep roots. After the Lockerbie Air Disaster in 1988, Round Tables from across the world helped fund the very first community buses — planting the seed for what ACTS would one day become.
Since then, we’ve grown with the support of fantastic partners, securing over £1 million in funding from organisations including Dumfries & Galloway Council, The National Lottery Community Fund, local Community Councils, ANCBC (funded by ScottishPower Renewables), The Robertson Trust, and the Minnygap Community Fund.In 2017, we became Annandale Community Transport Services to emphasise what matters most to us: community.
How We Operate
We’re proud to run a practical, flexible transport network designed around our community’s needs:
- 5 minibuses (including 3 wheelchair-accessible vehicles), 4 with 16 seats and 1 with 15 seats
- 5 Wheelchair accessible community cars for individual passenger use
- Vehicles hosted at friendly local businesses in Moffat, Lockerbie, Annan, Eskdalemuir and Langholm
- A welcoming office in Lockerbie that coordinates group bookings, hires, publicity, and training
- A small, dedicated staff team — plus amazing volunteers — who keep everything running smoothly
Our vehicles are maintained to the highest standards, with regular safety checks, lift servicing, and professional oversight. We operate under a permit system and provide transport only for registered members and qualifying grou
What We Offer
ACTS provides a wide range of transport services tailored to community life:
For constituted community groups, charities, and statutory bodies such as schools.
Groups can use their own trained driver or one of our brilliant volunteers.
Ideal for individuals travelling to appointments, social activities, support groups, shopping trips, and more — all with a friendly volunteer driver.
Affordable, door-to-door transport to hospitals in Dumfries, as well as major centres including Glasgow’s Golden Jubilee, Edinburgh’s Western General, and the Cumberland Infirmary.
A popular programme of volunteer-driven day trips designed mainly for older travellers.
Membership is only £10 annually, and destinations are chosen by passengers — favourites include Ayr, Edinburgh, Penrith, and Keswick.
Open to the general public and accepting bus passes:
– Moffat to Dumfries (Monday to Friday, Weekly)
– Annan Town Service ( Monday to Friday, Weekly)
– Moffat to Carlisle (1st and 3rd Thursday of each month)
– Annan to Peebles (last Thursday each month)